Service Escalation Process
The type of response provided by NETWORTH will
be handled via telephone and/or facsimile and/or on-site. The response type
may vary depending on the nature or complexity of the reported problem; however,
whenever possible, NETWORTH will respond to a request by phone within
one hour of notification by client. Based on the severity of the technical
problem, service will be provided as follows (designed in Flash 3)