Question 1

What exactly is included in managed IT services?

Accepted Answer

Managed IT services cover the ongoing operation of your technology, including round-the-clock monitoring, security patching, backup management, helpdesk support, and strategic planning, bundled into one predictable monthly fee.

Question 2

What does it cost to outsource IT for an Oakville business?

Accepted Answer

Pricing depends on headcount, device count, and required services. Most clients move to a single flat monthly fee. A free assessment provides an exact, no-obligation quote.

Question 3

Is NETWORTH based in Oakville?

Accepted Answer

NETWORTH operates from Mississauga and supports businesses throughout Oakville and the surrounding region, delivering most support remotely through a 24/7 helpdesk with on-site visits when needed.

Question 4

What is the 30-minute response guarantee, exactly?

Accepted Answer

A real person starts working on the issue within 30 minutes of submission. This guarantee applies to every managed IT client.

Question 5

Does NETWORTH handle cybersecurity, or just general support?

Accepted Answer

Cybersecurity is a core service, including endpoint protection, email security, employee training, and continuous threat monitoring through security partners.

Question 6

What size of business does NETWORTH typically work with?

Accepted Answer

NETWORTH primarily supports small to mid-sized businesses, generally 20 to 100 employees, across professional services, manufacturing, and healthcare throughout Oakville and Southern Ontario.

Question 7

What does switching IT providers actually involve?

Accepted Answer

Switching starts with a free assessment of the current environment, followed by a disruption-free transition plan. Most onboarding completes within a few weeks.

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