- Brian DeAngelis
How can Professional Business IT Services Help Your Company?
As IT is the backbone of any modern business, technical issues can cause severe disruptions. A damaged hard drive, an outdated server, or software in dire need of a security patch could all lead to serious delays — or worse, expensive downtime.
This is where business IT services come in.
They’re designed to keep companies running smoothly, streamline operations, boost productivity, and cut costs.
But what services are available? Below, we’ll take a look at the top options, and offer a little insight into how they can help your company.
Managed IT services
Managed IT services encompass a wide range of solutions, including:
● computer network installation
● network and server support
● computer repair and maintenance
● remote and on-site support
● IT support management
● troubleshooting printer issues
● procuring hardware and software
The aim of managed IT services is to provide you with all the technical support and expertise your business needs to keep performing at its best.
A unique plan should be created based on key specifications, such as your:
● current IT infrastructure
● goals (short- and long-term)
● recurring technical difficulties
A reputable business IT services provider will take the time to research your company, understand your needs, and deliver the right solutions.
Some technical issues strike without warning. One day, your systems can be running like clockwork. The next, you’re locked out of key programs by a ransomware attack and have no idea how to regain access.
Tech help desks are a fantastic solution in an emergency like this. You simply call a team of trained agents, explain your situation, and let them take the reins. The best help desk services identify, and fix, problems quickly.
24/7 help desks will be on hand round the clock, ideal for online businesses serving customers across different time zones. But this is also a huge benefit if you want to solve issues through the night, so you’ll be ready to resume operations when your office opens in the morning.
A quality help desk service will be personalized, built on an in-depth awareness of your infrastructure and requirements. You won’t waste time explaining yourself to agents offering generic suggestions with no clue how your business operates.
Cloud computing is big — and getting bigger.
More than 90 percent of enterprises use a cloud service, and the global public cloud service market is likely to exceed $620bn by 2023.
If you’re not using cloud computing yet, you’re missing out on a number of benefits, including:
● greater flexibility
● increased security
● reliable disaster recovery
● easy scaling
Let’s take a closer look at each.
Cloud computing has helped to revolutionize work habits for countless employees and enabled businesses to keep operating after they were forced to close their offices during the pandemic crisis.
You can access the platforms, data, and files you need in your browser on almost any computer. You’ll even be able to use your tablet or smartphone to complete tasks on the move.
Effective cybersecurity is fundamental to staying safe with cloud computing services. Cutting-edge encryption will protect your files and prevent hackers from accessing sensitive data.
Reliable disaster recovery
Cloud computing allows for continuous data backup. As a result, you can restore files that might otherwise be lost if, say, a fire destroys your hardware or a thief takes off with a packed hard drive.
You can access the files you need and get back to work whenever you’re ready.
Cloud computing can easily scale along with your business.
You can scale vertically, horizontally, or diagonally to accommodate increasing workloads and evolving requirements.
Effective cybersecurity is vital to defend against common threats, such as DDoS attacks, phishing scams, and ransomware (responsible for 57 percent of cyber attacks against Canadian businesses).
Hackers have access to highly sophisticated technologies, empowering them to target almost any network of any size.
This is why security is one of the most popular business IT services.
Working with cybersecurity professionals will help to protect your company from data breaches, disruptions, loss of customer trust, reputational damage, and potential financial loss.
Quality security service providers focus on bespoke solutions. They’ll assess your business’s IT infrastructure and create a tailored plan.
VoIP (Voice over Internet Protocol) is another of the top IT services for numerous reasons.
First and foremost, you can cut costs by moving your telephony operations online: no more installing phone lines, no more running up expensive bills when making long calls to clients, suppliers, etc.
Another is the range of features included with the best VoIP packages, such as:
● video calls
● SMS functionality
● employee messaging and collaboration
Implementing VoIP may seem complex, but as with most business IT services, it’s easier to set up than you may expect.
IMAC (Install, Move, Add, Change) services are increasingly popular. These cover:
● installing hardware in a workplace
● installing and deploying software on systems
● moving systems to another location
● adding new hardware or software
● updating software as required
IMAC services ensure you have everything you need to work at your best. You can focus on core tasks while experts handle the installation, deployment, and configuration of your infrastructure.
IMAC is particularly beneficial if you’re setting up your business in its first location, or you’re moving to a new space. You’ll be ready to hit the ground running.
How to choose your business IT services provider
It’s crucial to do your research when searching for a provider of IT services. Take the time to explore local companies offering a range of solutions, with a solid reputation and real experience.
NETWORTH’s comprehensive portfolio of IT services caters to businesses of all sizes, across diverse sectors.
We’re here to help you grow your business, empower your employees with the tools they need to unlock their full potential and deliver reliable support in any technical emergency.
What can we do for you? Want to discuss cloud computing, VoIP, or any of the other services covered above? Contact our team now!