• Brian DeAngelis

Here is Why On-Demand Professional IT Support Helps Business Owners Improve Bottom Line

Struggling for ideas to improve your bottom line?


One option you might not have considered is outsourcing your IT support to a professional team, rather than relying solely on your in-house technicians or even untrained employees to maintain your systems.


In this post, we’ll explore how working with an external IT support team can improve your bottom line.


Boost Your Employees’ Productivity

A reputable IT support company will help your team to achieve more in less time.


How? By providing your employees with the right hardware and software for their needs. Expecting your workers to perform at their best with slow, outdated, or inefficient systems could have a profound impact on their productivity.


Perhaps they can’t perform key tasks as quickly as they would like because the program they’re stuck with is significantly inferior to the latest alternatives. Maybe they struggle to collaborate with one another when working remotely because your internet setup is completely unsuitable.


Working with a reputable IT support company can empower your employees to work more efficiently and effectively. Experienced experts will take the time to understand your business, your current IT infrastructure, and more. This will enable them to identify flaws or gaps in your configuration, then prepare a tailored plan for implementing the right information technology for your company.


Reduce the Risk of Costly Downtime

If your business has experienced downtime due to a technological problem, such as a security breach, you will understand how difficult it can be. And one of the major reasons why is the expense.


When your team is unable to work as they usually would and cannot deliver the products or services your clients pay for. As a result, your clients may become frustrated and let others know about your business’s shortcomings.


Your business’s reputation may suffer, especially if you’re unable to resolve the problem behind the downtime and get your operations back to normal quickly.


The combination of disrupted operations and reputation damage can prove seriously expensive over time. That’s why it’s vital that you have access to IT experts capable of fixing the problem and bringing your business back online as soon as possible via on-demand solutions.


Get Access to Better Technology at a Lower Price

Investing in new IT systems can be incredibly expensive, particularly if you are growing your workforce and need to supply extra equipment to more staff than ever. It may be tempting to stick with the hardware you already have, regardless of its flaws, to avoid the costs.


However, outdated technology is more prone to crashes and security vulnerabilities, ultimately increasing your danger of downtime. They will also be more expensive to maintain as they continue to get older and older, ramping up costs further.


When you work with an external IT support team, though, you can equip your employees with better, faster, safer technology at a significantly more affordable rate than if you brought it all outright. You will agree on a package with your support provider so you know exactly how much upgrading your infrastructure will cost.


Enhance Your Data Security to Avoid Expensive Issues

Weak security is a major threat to companies when more than 85% of Canadian organizations were affected by at least one cyber attack in 2021.


Ransomware, for instance, is one of the most common dangers businesses face today. Global attacks increased by 151% in the first half of 2021, and ransoms cost businesses millions of dollars in Canada alone.


Other threats include:


● Distributed Denial-of-Service (DDoS) attacks

● Malware

Phishing scams

● Spyware

● SQL injections

● Man-in-the-Middle (MitM) attacks


If your business lacks effective cybersecurity measures, you are at increased risk of falling victim to attackers. It’s crucial that you safeguard your network, your employees, and your clients against data breaches with the potential to cause severe harm.


On-demand IT service providers will reinforce your company’s systems against cybersecurity hazards, using the latest, most effective solutions. Your business will have a reduced risk of security-related downtime, reputation damage, and legal issues.


You and your team will be able to work with total peace of mind knowing that your IT infrastructure is in safe hands.


Spend Less on One-Off Emergency Callouts and Maintenance

Ever had to call out an IT expert to repair a piece of hardware in an emergency? The costs for a one-off callout can be higher than you expect. And if your IT infrastructure is outdated, it may need regular maintenance to keep it running.


All that can add up to unnecessary expense on hardware that should be replaced. You will have less resources to channel into other essential areas of your business, such as hiring new talent.


On-demand IT support is available as a fixed-rate package when you opt for managed services, so you will receive emergency solutions as and when you need them. You won’t be forced to find a technician in your area willing to come out to your office and pay their excessive rate. This can help you bring your IT spending under tighter control and free up funds. And you can rest assured that you will receive professional assistance as part of your plan.


Deliver a Better Level of Customer Experience to Increase Loyalty

We have covered how working with IT professionals to improve your setup can have a positive impact on employee productivity, efficiency, and security. And when you have access to better hardware and software, your business will be able to provide a higher level of customer experience.


There will be a reduced likelihood of service interruptions, data loss, or any other issues that could affect customer satisfaction. Your customers will be more likely to stay loyal to your company and become advocates, bringing more new business your way. That can, of course, lead to an improved bottom line overall.


How Can You Start Working with IT Professionals?

NETWORTH’s team of IT specialists is here to deliver on-demand services covering security, cloud computing, VoIP, and more 24/7. Contact our team to discuss your options.

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