Do you find managing your own IT infrastructure stressful, counterproductive, and expensive?
Working with a business IT service provider could be the solution you need. But what do these services cover? And what benefits do they offer?
In this guide, we’ll explore everything you need to know about business IT services.
What are Business IT Services?
As a term, “business IT services” covers a wide range of solutions, from facilitating effective cybersecurity and ransomware recovery to repairing computers on-site.
While in-house technicians may be responsible for a company’s infrastructure, many businesses choose to hire external IT service providers instead. The best ones bring years of hands-on experience and training to the table, catering to diverse requirements. Business IT services can be delivered both remotely and on-site.
Why Do Businesses Need IT Services?
Business IT services are increasingly popular for SMEs and larger organizations, as information technology is critical to so many day-to-day processes. Teams across different departments leverage computers to interact with customers, make sales, handle transactions, marketing, and much more.
Here are three primary benefits offered by business IT services.
Decreased Risk of Downtime
When you work with a provider of business IT services, you can reduce your risk of downtime considerably. Not only will they fix minor technical problems you may run into on an average day, but they can resolve major issues too. That includes one of the biggest challenges businesses face: cybersecurity vulnerabilities.
For example, you may need a ransomware recovery solution at one time or another. Ransomware is one of the most common cyber threats businesses face, with more than 85% of Canadian companies affected by a successful attack within one year.
Unfortunately, a ransomware attack can cause significant disruption to any business’s operations, regardless of its size or industry. Perpetrators will initiate an attack that prevents the target from accessing critical files on their computer.
Companies often pay the ransom demanded in the hopes of regaining access to their files. But there is no guarantee that the ransomware will be removed from the computer — the attacker could leave it in place while they enjoy their payoff.
But with business IT services, you can protect your company from different types of cyber-attacks and rest assured that you will receive help with ransomware recovery advice if needed.
Boost Productivity and Efficiency
Working with a reputable provider of business IT services is ideal for streamlining operations, thanks to the latest technologies and tools. Teams can leverage innovative automation to reduce the amount of manual effort required for repetitive tasks. That frees them up to focus on the most important aspects of their work instead.
Spend Less, Get More Value for Money
When a business takes responsibility for managing its own IT infrastructure, they may spend more than they need to over time. For instance, if their computers start to run more slowly and affect employee productivity, managers may assume that it’s time to buy new devices. And that’s likely to be hugely expensive.
However, if that same company invests in business IT services instead, they could simply contact their provider for advice in that situation. An expert may identify a specific reason for the hardware difficulties and eliminate the need to replace the computers altogether.
Similarly, there’s no need to call a local IT technician in to resolve one-off problems, which can be costly. Businesses will pay an IT services provider a fixed rate to receive all the assistance they need, both in emergencies and non-urgent situations.
What Business IT Services are Available in the Toronto Area?
If you’re considering business IT services for your SME in Toronto and surrounding areas, you have an extensive list of solutions to explore.
Providers will be able to create a comprehensive package that includes all of the IT services you need to perform at your best. They will build that package after researching your operational needs, goals, and budget to ensure that you get true value for money.
Business IT services in the Toronto area include:
Network and Server Support
Network and server support can play a key part in keeping your company online. Network support is vital for ensuring that your network runs properly and identifying any issues that could affect it. Server support ensures that servers remain secure, updated, and perform to the standard required.
Computer Network Installation
Computer network installation involves setting up all of the technical hardware and equipment you need to facilitate a stable network in your workplace. Leaving this process to a professional team will help you avoid potential mistakes that could cause disruptive network problems.
Computer Repair and Maintenance
A reliable computer repair service is a must if one or more of your devices experiences difficulties. A reputable provider of IT services will send a skilled technician to your site to assess the cause of the problems and take whatever action is necessary based on their findings.
Effective, regular maintenance is important for reducing the risk of technical hiccups in your hardware.
Remote and On-Site Support
In some cases, remote support may be enough to identify and resolve an issue with your IT infrastructure. But in others, an on-site visit will be necessary to put things right.
Cloud computing is essential for accessing online platforms and storage from any internet-enabled computer. Getting started with cloud computing can be difficult, but professional cloud services make it easier and more cost-effective.
Backup and Recovery
Data backup and recovery is paramount in the event of a disaster (e.g. fire, flood, or for ransomware recovery). This service allows you to restore all the files you need for smooth business continuity.
How Can I Start Using Business IT Services for My Company?
We hope this guide to business IT services helps you understand why these solutions are so beneficial to companies.
NETWORTH offers fixed fee, all-inclusive contracts for all businesses, serving clients in the Greater Toronto area. To find out how we can help you with our expert IT services, get in touch with NETWORTH today.