More and more businesses are switching to managed services instead of handling their IT independently. As of 2021, the worldwide IT managed services market was worth more than $161 billion — and that’s expected to almost double by 2027.
But how do you know if managed services are the right choice for your business? In this post, we’ll explore the most important reasons why managed services could be an ideal fit for your company.
Your In-House IT Team Isn’t Cutting It Anymore
Hiring your own team of technicians to run your business’s IT has clear advantages. For one thing, internal staff can build a strong rapport with employees across various departments and understand the types of technical issues certain workers (particularly those who struggle with computers) run into.
As a result, they will be able to prevent some problems before they occur and provide tailored advice to help staff get more out of their equipment.
However, your IT technicians may lack the comprehensive training and hands-on experience required to handle every issue. They can also become inundated with requests for support from employees, which can leave them spread too thin and affect the quality of their work.
If this sounds familiar and your in-house IT team is falling short of expectations, managed IT services could be the solution you need. A professional team will take the strain off your technicians, leaving them free to train staff and handle tiny technical matters.
Your managed services provider will also get to know your team’s working habits and the most common issues they run into repeatedly, just as your own in-house technicians would. They will offer advice and solutions to help your workforce avoid the same mistakes in the future.
You Want to Avoid the Potential Challenges of Hiring an In-House IT Team
Building your own internal IT support department demands a lot of time and money — two things that are typically in short supply during the early days of running a company. Unfortunately, information technology is so deeply ingrained in the day-to-day running of a business that you MUST have access to IT support in one form or another.
But putting your own IT team together involves finding suitable candidates, hiring multiple full-time employees, providing them with all the tools they need, and creating space for them. There are a lot of costs involved — and they’ll all add up over time.
For managed services, though, you’ll pay a fixed rate each month without any of the overheads that extra employees bring. And you won’t need to invest the time or resources required to keep another department running.
You’re Looking to Boost Your Business’s Cybersecurity
Effective cybersecurity is critical for all businesses, from the smallest startups to the most successful brands on the planet. More than 85% of Canadian businesses were affected by successful cyber attacks within a single year, with ransomware recognized as one of the most common forms.
Cyber attacks have the power to bring businesses to a halt for hours, days, or even longer. Ransomware, for example, is particularly disruptive. Attackers use malware to encrypt crucial files and prevent users from accessing them, unless they pay a ransom.
As a result, companies may be locked out of essential files and unable to continue with crucial operations as usual.
Other risks include:
● Botnet attacks
● Distributed denial-of-service (DDoS) attacks
● Man-in-the-Middle (MITM) attacks
If you currently lack a proactive cybersecurity plan but want to change that, your business is a great fit for managed IT services. A dedicated team of experts will assess your current infrastructure to identify vulnerabilities and devise an effective plan tailored to your unique needs.
You Want to Know EXACTLY How Much Your IT Costs Will Be Each Month
When you manage your IT infrastructure independently, your IT spending could fluctuate from month to month. Perhaps your network is infected by a virus one month, and you have to pay a high one-off cost to fix the problem. Maybe you invest in software that’s a bad fit for your business the next month and have to pay for another to avoid disruption.
Whatever the reasons, you may spend more on IT than you need to overall. That can be a huge problem if you’re on a tight budget.
Fortunately, switching to managed IT services is a simple way to keep your costs down. You’ll agree to a fixed price each month for a comprehensive range of solutions, including:
● Remote and on-site support
● Computer repair and maintenance
● Network and server support
● Information and cybersecurity services
When you sign a contract with a managed IT services provider, you’ll know that any issues covered will be solved without incurring unexpected costs. That can make planning and managing your business finances much easier and allow you to increase spending in other vital areas.
You Want the Freedom to Run Your Business Without Being Involved in IT
Do you ever feel frustrated when yet another technical problem prevents you from communicating with clients properly during a virtual meeting or your staff can’t complete tasks because their computers stop working as they should?
That’s understandable. You have a business to run. You have goals to accomplish. You have people depending on you, from your employees to your clients. Some days, the last thing you need is to be trying to fix technical problems because nobody else in the office can do it.
Work with a managed services provider, and you’ll have the freedom to focus on your own workload while the experts oversee your IT infrastructure instead.
How to Take the Next Step
At NETWORTH, we tailor our managed IT services to the needs of each client based on in-depth research. We’re here to help you remotely and on-site for maximum convenience.
We’ll take the time to understand your company, your goals, and your operations to identify your requirements. And then, we’ll create the perfect plan to suit your budget and objectives.